Quotation Terms

1. Request versus quotation

Submitting an RFQ requests review. It is not a purchase order, stock reservation, fitment confirmation, or promise of price or delivery. A quote applies only to the customer, items, quantities, destination, currency, version, and assumptions identified in that quote.

2. Versions and validity

Each sent quote version is immutable and may be accepted, declined, or returned for revision. A revision replaces, and does not modify, an earlier version. A quote expires on its stated valid-until date; if no validity date is stated, it remains subject to reconfirmation and does not create an open-ended commitment.

3. Acceptance and order confirmation

Portal acceptance records the authorized customer's acceptance of the identified version and applicable terms. A supply order is formed only after Cenovate Inc. issues written order confirmation following required payment, credit, export, and technical review. Customer purchase-order terms are rejected unless expressly accepted in writing.

4. Price structure

Resale Mode shows the approved final sale price while internal cost and margin remain confidential. Transparent Sourcing Mode shows only specifically approved part-cost, sourcing, inspection, logistics, or other components. Currency, taxes, duties, freight, insurance, bank charges, and fee treatment are controlled by the quote. No fixed 10% or other legacy fee applies unless expressly stated.

5. Technical basis

The quote must identify known part numbers, quantities, technical status, material deviations, evidence requirements, and customer-verification items. Unverified specifications, AI output, search matches, or supplier statements are not final confirmation. Customer approval is required for substitutions, material deviations, or material design changes.

6. Availability and delivery

Stock, MOQ, lead time, ship date, Incoterm, and named place are binding only when explicitly verified and stated in the quote or order confirmation. Otherwise they are estimates subject to supplier, carrier, customs, and customer-response conditions.

7. Payment, cancellation, and changes

Deposit, balance, credit, invoice due date, and payment method are stated in the quote or invoice. Before supplier commitment, changes or cancellation may be approved subject to actual nonrecoverable cost. Custom, made-to-order, obsolete, special-procurement, or supplier-committed items may be noncancelable and nonreturnable except for verified nonconformity.

8. Inspection, returns, and warranty

Any inspection level, acceptance criteria, warranty, return window, or special remedy must be stated in the quote or incorporated written policy. The Returns and Refunds Policy applies unless the quote states a different item-specific rule.

9. Confidential sourcing

Supplier identities, contacts, websites, internal costs, margins, purchasing discussions, and sourcing evidence remain internal. Transparent Sourcing Mode does not disclose supplier identity unless Cenovate Inc. separately approves that disclosure in writing.

10. Priority

A signed agreement controls first, then the accepted quote and its attachments, these Quotation Terms, and the general Terms and Conditions.