Warranty & After-Sales Support
MOTQO B2B Support
Warranty & After-Sales Support
MOTQO provides practical after-sales communication for B2B buyers. Warranty conditions can vary by product category, supplier policy and order agreement, so details should be confirmed before purchase.
Warranty Scope
- Common warranty period depends on the product category and confirmed quotation.
- After-sales support requires order details, product photos, videos, labels and issue description.
- Compatibility issues need OE number, vehicle model, year, position and connector verification.
What Buyers Should Provide
- Order number or quotation reference.
- Product SKU and OE number.
- Clear photos or videos showing the issue.
- Packaging label, product label or carton mark if available.
- Vehicle model, year, position and connector details for fitment questions.
Important Notice
MOTQO does not provide unrealistic guarantees. After-sales handling depends on confirmed order terms, product condition, evidence and whether the part was selected according to accurate OE and fitment information.
Need help confirming a part?
Send MOTQO the OE number, SKU, product photo, vehicle model, quantity and destination country. Our team will check available options before quotation.